Co-creating value through agents interaction within service network

Creating Collective Value 1 Running head: CREATING COLLECTIVE VALUE THROUGH CO-ORDINATION How to Do Things with Logical Expressions: Creating Collective Value through Co-ordinated Reasoning

We argue that logical expressions in human language enable speakers to perform particular acts as well as stating propositions which may be true or false. We present a conversational action planning model of co-ordinated reasoning, which we use to predict choice of logical expressions in situations in which two people co-operate in the face of risk and uncertainty. We first show how this model ...

Procuring industrial service solutions, Exploring enablers for co-creating value

Optimizing complex hardware and services into service solutions may significantly reduce the total product life-cycle cost for a customer. Research regarding the customers’ perspective is still scarce, however. Hence, the purpose of this paper is to explore value perceptions among buyers of industrial service solutions developed for complex product platforms. The study is based on the experienc...

Co-creating value in research: stakeholders' perspectives.

Service encounter thinklets: how to empower service agents to put value co-creation into practice

The concept of value co-creation and the service encounter as locus of this value co-creation gained much academic interest, notably in marketing research and service sciences. While the current research discourse mainly follows conceptual perspectives, there has been little research on the practical implications on service agents’ enabling co-creation of value in the information technology (IT...

Innovation and Value-co- Creation through Structured Incubation Network Modeling

The initiation incubation system some decades ago was established to support the start-ups during their initial phase of development. In the current era of information technology and social media, only incubation at one place does not satisfy the needs of the start-ups for co-creating value through innovative solutions. There have been numerous strategies and programs to encourage and support s...